What is OTBPay ?
OTBPay is a multi access electronic loading system for
Capital BETS Account holders . Players can load their Capital BETS Account from their personal checking account instantly using the OTBPay web site or a touch tone telephone. Players can also write a check at the Albany Teletheater instead of using cash to load their Capital BETS Account. OTBPay is fast, secure, and convenient!
How do I Register for OTBPay ?
You must already have a Capital BETS Account in good standing to register for OTBPay. You can register in person (or by mail) at the Albany Teletheater by presenting your OTB Account Wagering Card, your Driver's License or State ID, and your personal check with your name on it. The cashier will have your check approved by the OTBPay terminal which will instantly register you for OTBPay.
The funds from your check will appear in your Wagering Account in 5 to 10 minutes.
To Register by Mail - DOWNLOAD REGISTRATION FORM
How do I load my OTB Wagering Account with OTBPay ?
There are 4 ways to load your Capital BETS Account with OTBPay. You will need your OTB# and your OTBPay PIN code to access your account.
1) Write a check at the Albany Teletheater OR ...
2) Call Toll Free 1-866-LOAD-OTB (866-562-3682) and use the touchtone response system to load your account OR ...
3) Call Toll Free 1-866-LOAD-OTB (866-562-3682) and speak to a live operator to load your account OR ...
4) Visit www.LoadOTB.com on the web and LOGIN to your account online.
Is OTBPay Secure ?
Wether you login on the web or call the toll free number, your transaction is secure. None of your personal information is shared with outside parties and you will not receive unrelated solicitations. Your OTBPay PIN code ensures that only you can access your account and initiate transactions.
Is there any way I can see my previous transactions ?
When you log into OTBPay at www.LoadOTB.com, you can view a history of all the electronic funds transfers to your Capital BETS Account that you have made. You can even see the EFT transactions you made on the phone and by check at the OTB location.
When Will The Funds Appear In My Capital BETS Account ?
Funds will appear in your Wagering Account within 5 to 10 minutes after your transaction is approved during customer service hours.
What does it cost to use OTBPay to load my Capital BETS Account ?
* INSTANT FUNDING OPTION
To load up to $300 with instant availability of funds in your Capital BETS Account, the cost is 4.5%
To load over $300 with instant availability of funds in your Capital BETS Account, the cost is 6.5%
(Minimum Fee $4.50)
*DELAYED FUNDING OPTION
You may load up to $1,000 and have the first $300 instantly available in your Capital BETS Account with the remainder of funds to be applied when your transaction clears your bank in 3 to 4 business days. This "delayed" funding option is available for
the lower fee of 4.5%
(Minimum Fee $4.50)